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ATLASSIAN Jira Cloud Administrator Sample Questions (Q43-Q48):

NEW QUESTION # 43
Jon is a new Jira user. He reports that adding comments to Jira isn't working as expected. When he attempts to @mention a user, no list of available users is provided. Because he does not know everyone's username, he is unable to target comments to specific users.
What is the cause of this problem?

A. Jon does not have the Browse Users global permission.
B. Jon does not have the View Users project permission.
C. The field configuration for the Comment field is not set to Autocomplete Renderer.
D. Jon does not have the correct field security permission for the Comment field.

Answer: C

Explanation:
Reference: https://community.atlassian.com/t5/Jira-questions/Can-t-Mention-other-users/qaq-p/5238

NEW QUESTION # 44
Users need to be able to select Browser Type when editing bugs in the DEV project. However, they cannot see the field. Identify three possible root causes. (Choose three.)

A. Project roles
B. Custom field context
C. Field configurations
D. Project permissions
E. Issue security scheme

Answer: B,C,D

Explanation:
The issue is that users cannot see theBrowser Typefield when editing bugs in the DEV project, a company- managed project. This suggests a configuration issue preventing the field from being displayed or accessible.
The three possible root causes arefield configurations(Option B),custom field context(Option C), and project permissions(Option D), as these can affect field visibility or editability.
* Explanation of the Correct Answers:
* Field configurations (Option B):
* Field configurationsdetermine whether a field is required, optional, or hidden for specific issue types in a project. If theBrowser Typefield is marked asHiddenin the field configuration for bugs in the DEV project, it will not appear on any screens (Create, Edit, View), preventing users from seeing or selecting it when editing bugs.
* Exact Extract from Documentation:
Configure field settings
Field configurations control field behavior (required, optional, hidden) for issue types in a project.
If a field is hidden:
* It does not appear on any screens, including Create, Edit, or View.To check:
* Go toProject settings > Fields.
* Review the field configuration for the issue type (e.g., Bug).
* Ensure the field (e.g., Browser Type) is not marked asHidden.Note: Hidden fields are completely removed from issue operations.(Source: Atlassian Support Documentation, "Configure field settings")
* Why This Fits: IfBrowser Typeis hidden in the field configuration for bugs, users will not see it when editing, making this a possible root cause.
* Custom field context (Option C):
* Thecustom field contextdefines which projects and issue types a custom field applies to. If theBrowser Typefield's context does not include the DEV project or theBugissue type, the field will not be available for bugs in that project, causing it to be invisible during editing.
* Exact Extract from Documentation:
Manage custom field contexts
A custom field's context determines the projects and issue types where it is available.
If a field is not visible:
* Check the field's context inSettings > Issues > Custom fields.
* Ensure the context includes the project (e.g., DEV) and issue type (e.g., Bug).Note:
A misconfigured context can prevent a field from appearing in a project.(Source:
Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* Why This Fits: If theBrowser Typefield's context excludes the DEV project orBugissue type, it will not be available, making this a possible root cause.
* Project permissions (Option D):
* TheEdit Issuespermission in the project's permission scheme determines whether users can edit issues, including fields likeBrowser Type. If users lack this permission for bugs in the DEV project, they will not be able to edit the field, which could manifest as the field being invisible or non-editable during editing attempts.
* Exact Extract from Documentation:
Manage permissions in Jira Cloud
TheEdit Issuespermission allows users to modify issue fields, including custom fields.
If users cannot edit a field:
* CheckProject settings > Permissions.
* Ensure the user, group, or role has theEdit Issuespermission.Note: Lack of edit permission can prevent users from seeing or interacting with editable fields.(Source:
Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Why This Fits: If users lack theEdit Issuespermission, they may not be able to edit or see theBrowser Typefield as editable, making this a possible root cause.
* Why Other Options Are Incorrect:
* Project roles (Option A):
* Project roles are used in permission schemes or other configurations to grant permissions (e.
g.,Edit Issues). While a role could be part of the permission scheme affectingEdit Issues, the root cause is the permission itself (Option D), not the role. Roles do not directly control field visibility.
* Extract from Documentation:
Project roles are used to assign permissions, not to control field visibility directly. Check permissions likeEdit Issuesfor editability issues.
(Source: Atlassian Support Documentation, "Manage project roles")
* Issue security scheme (Option E):
* Anissue security schemerestricts which issues a user can view based on security levels. If users can see the bug issues but not theBrowser Typefield, the issue is not about issue visibility but field visibility or editability, sothe security scheme is not a root cause.
* Extract from Documentation:
Issue security schemes control which issues are visible, not which fields within an issue are displayed.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Additional Notes:
* To troubleshoot:
* CheckProject settings > Fieldsto ensureBrowser Typeis not hidden in the field configuration for bugs.
* Verify the field's context inSettings > Issues > Custom fieldsincludes the DEV project and Bugissue type.
* Confirm users have theEdit Issuespermission inProject settings > Permissions.
* Other potential causes (not listed) include the field not being on theEdit screen(screen configuration) or being hidden in theissue layout, but these are covered byfield configurations and permissions broadly.
* Resolving these issues may requireJira administrator(for field configurations, contexts) or project admin(for permissions) privileges.
:
Atlassian Support Documentation:Configure field settings
Atlassian Support Documentation:Manage custom fields in Jira Cloud
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Manage project roles
Atlassian Support Documentation:Configure issue security schemes

NEW QUESTION # 45
You run the JQL query shown:
assignee changed from currentUser() TO EMPTY and resolution changed to EMPTY Which statement is definitely true?

A. All returned issues were in Done status at some point.
B. All returned issues are currently not assigned to you.
C. All returned issues are currently unresolved.
D. All returned issues were assigned to you at some point.
E. All returned issues are currently unassigned.

Answer: D

Explanation:
The JQL query assignee changed from currentUser() TO EMPTY and resolution changed to EMPTY filters for issues based on their change history for theassigneeandresolutionfields. The statement that is definitely true isall returned issues were assigned to you at some point(Option C), as the query explicitly requires that theassigneefield changed from the current user toEMPTY.
* Explanation of the Correct Answer (Option C):
* The query consists of two conditions:
* assignee changed from currentUser() TO EMPTY: This means the issue'sassigneefield was changed from the current user (the person running the query) tounassigned(EMPTY) at some point in its history. For this condition to be true, the issue must have been assigned to the current user before being unassigned.
* resolution changed to EMPTY: This means theresolutionfield was changed toEMPTY (unresolved) at some point, typically indicating the issue was reopened (e.g., resolution was cleared).
* Theassignee changed from currentUser() TO EMPTYcondition guarantees that all returned issues were assigned to the current user at some point, as the change history explicitly includes a transition from the current user to unassigned.
* Exact Extract from Documentation:
Advanced searching - operators reference
TheCHANGEDoperator searches for issues where a field's value changed from one value to another.
* assignee changed from currentUser() TO EMPTY: Finds issues where the assignee was changed from the current user to unassigned.
* resolution changed to EMPTY: Finds issues where the resolution was cleared (e.g., issue was reopened).Note: TheCHANGEDoperator examines the issue's history, not its current state.(Source: Atlassian Support Documentation, "Advanced searching - operators reference")
* Why This Fits: The query's conditionassignee changed from currentUser() TO EMPTY ensures that all returned issues were assigned to the current user at somepoint, making Option C definitely true.
* Why Other Options Are Incorrect:
* All returned issues are currently unresolved (Option A):
* Theresolution changed to EMPTYcondition means the resolution was set toEMPTYat some point in the issue's history, but the issue could have been resolved again later (e.g., resolution set to Done). The query does not check the current resolution state, so this is not definitely true.
* Extract from Documentation:
TheCHANGEDoperator does not guarantee the current state of a field. Use resolution is EMPTY to check if issues are currently unresolved.
(Source: Atlassian Support Documentation, "Advanced searching - operators reference")
* All returned issues are currently unassigned (Option B):
* Theassignee changed from currentUser() TO EMPTYcondition means the issue was unassigned at some point, but it could have been reassigned to another user later. The query does not check the current assignee state, so this is not definitely true.
* Extract from Documentation:
To check if issues are currently unassigned, use assignee is EMPTY. TheCHANGEDoperator only checks historical changes.
(Source: Atlassian Support Documentation, "Advanced searching - fields reference")
* All returned issues are currently not assigned to you (Option D):
* The query does not guarantee that issues are currently not assigned to the current user.
After being unassigned (TO EMPTY), the issue could have been reassigned to the current user again. The current assignee state is not checked, so this is not definitely true.
* Extract from Documentation:
TheCHANGEDoperator does not reflect the current field value. Use assignee != currentUser() to check if issues are not assigned to the current user.
(Source: Atlassian Support Documentation, "Advanced searching - operators reference")
* All returned issues were in Done status at some point (Option E):
* Theresolution changed to EMPTYcondition indicates the resolution was cleared (e.g., issue reopened), which often follows a resolved state (e.g., Done). However, the query does not explicitly require that the issue was in aDonestatus (or had a resolution set) before the change toEMPTY. For example, an issue could have had a resolution set to another value or cleared without being inDone. Thus, this is not definitely true.
* Extract from Documentation:
Theresolution changed to EMPTYcondition indicates a resolution was cleared, but it does not guarantee the issue was in a specific status like Done.
(Source: Atlassian Support Documentation, "Advanced searching - fields reference")
* Additional Notes:
* The query examines historical changes, not current states, so assumptions about currentresolution orassigneevalues are invalid.
* To ensure current states, additional conditions like resolution is EMPTY or assignee is EMPTY would be needed.
* The query requires the user to haveBrowse Projectspermission for the relevant projects.
:
Atlassian Support Documentation:Advanced searching - operators reference Atlassian Support Documentation:Advanced searching - fields reference Atlassian Support Documentation:Search for issues using JQL

NEW QUESTION # 46
Which configurations do NOT have any impact on user notifications? (Choose one)

A. Personal profile settings
B. Workflow post functions
C. Gadget configurations
D. Permission schemes
E. Custom events

Answer: C

NEW QUESTION # 47
ALPHA team handles alerts in the ALPHA project in alpha.atlassian.net. They often view and comment on bugs in the BETA project on beta.atlassian.net. The team can link ALPHA issues to other ALPHA issues but not to BETA issues. What needs to be configured?

A. Application access
B. Application links
C. Approved domains
D. Global permissions

Answer: B

Explanation:
The ALPHA team can view and comment on bugs in the BETA project (beta.atlassian.net) but cannot link ALPHA issues (alpha.atlassian.net) to BETA issues. This indicates a cross-site interaction issue, specifically with issue linking between two Jira Cloud sites. The solution is to configureapplication links(Option A) to enable linking between the ALPHA and BETA projects across the two sites.
* Explanation of the Correct Answer (Option A):
* Application linksallow Jira Cloud sites to communicate with each other, enabling features like issue linking between projects on different sites (e.g., alpha.atlassian.net and beta.atlassian.net).
Without an application link between the two sites, users cannot create links from ALPHA issues to BETA issues, even if they have access to view and comment on BETA issues. Configuring an application link between the two sites will enable cross-site issue linking.
* Exact Extract from Documentation:
Configure application links in Jira Cloud
Application links connect Jira Cloud sites or other Atlassian products, enabling features like cross-site issue linking.
To create an application link:
* Go toSettings > Products > Application links.
* Enter the URL of the target site (e.g., beta.atlassian.net).
* Follow the prompts to authenticate and configure the link.Impact:
* Allows linking issues between projects on different Jira Cloud sites.
* Requires permissions to view issues in the target project.Note: Requires Jira administrator permissions on both sites.(Source: Atlassian Support Documentation, "Configure application links in Jira Cloud")
* Why This Fits: The inability to link ALPHA issues to BETA issues is due to the lack of an application link between alpha.atlassian.net and beta.atlassian.net. Configuring an application link resolves this, making Option A the correct answer.
* Why Other Options Are Incorrect:
* Global permissions (Option B):
* Global permissions(e.g., Administer Jira, Browse Users) control system-wide actions within a single Jira site. They do not govern cross-site interactions like issue linking between two separate Jira Cloud sites.
* Extract from Documentation:
Global permissions manage actions within a single Jira site, not cross-site features like issue linking.
(Source: Atlassian Support Documentation, "Manage global permissions")
* Application access (Option C):
* Application accessrefers to granting users access to specific Atlassian products (e.g., Jira Software, Confluence) within an organization. The ALPHA team can already view and comment on BETA issues, indicating they have access to beta.atlassian.net. Application access does not control issue linking between sites.
* Extract from Documentation:
Application access grants users product access but does not enable cross-site features like issuelinking.
(Source: Atlassian Support Documentation, "Manage product access")
* Approved domains (Option D):
* Approved domainsare used to manage cross-site authentication and security for Atlassian organizations, ensuring users from approved domains can access linked sites. While this might be relevant for user authentication, the team's ability to view and comment on BETA issues suggests authentication is not the issue. The specific problem is issue linking, which requires an application link.
* Extract from Documentation:
Approved domains manage cross-site authentication, not specific features like issue linking. Use application links for cross-site interactions.
(Source: Atlassian Support Documentation, "Manage approved domains")
* Additional Notes:
* Steps to configure:
* On alpha.atlassian.net, go toSettings > Products > Application links.
* Add a link to beta.atlassian.net and authenticate as needed.
* Repeat on beta.atlassian.net to link to alpha.atlassian.net (bidirectional link).
* Configuring application links requiresJira administratorprivileges on both sites.
* Ensure the ALPHA team has permissions to create links (Link Issuespermission) in the ALPHA project and view issues in the BETA project.
:
Atlassian Support Documentation:Configure application links in Jira Cloud Atlassian Support Documentation:Manage global permissions Atlassian Support Documentation:Manage product access Atlassian Support Documentation:Manage approved domains

NEW QUESTION # 48
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